Complimentary samples with every order

Scents

Help

Questions, answered

Everything people usually ask us about our scents, orders, delivery and returns. Cannot find your answer? Message us on WhatsApp.

Our scents

What is an eau de parfum?

Eau de parfum is a spray perfume with a high share of perfume oils. It lasts longer than an eau de toilette and is easy to wear every day. All four of our scents are eau de parfum, in 55 ml bottles.

How much does a bottle cost?

Every scent is Rs 2,999 for a 55 ml bottle. Order any two and delivery is free.

Do your perfumes contain alcohol?

Yes. Like all spray perfumes, our eau de parfums are alcohol-based. The alcohol carries the scent and evaporates within seconds of spraying.

How long will a scent last?

Every product page shows how long a scent lasts and how far it travels, on a five-point scale. Oud Eclipse and Makhmal last longest; Pear Serenity and Citrus Spark are lighter. Any scent lasts longer on clothes than on skin.

How do I choose without smelling it first?

Take the scent finder: four questions and it suggests the scent that suits you. Every order also comes with complimentary samples.

I have sensitive skin. What should I do?

Check the notes on each product page and test a small amount on your inner wrist first. If you react to a scent, wash it off and stop using it. You can also spray on clothing instead of skin. Test on a hidden area of fabric first.

How should I store my perfumes?

Keep them away from sunlight and heat, with the cap closed. A drawer or cupboard is better than a bathroom shelf or a car. Kept well, a scent will last for years.

Orders and payment

How do I pay?

All orders are cash on delivery. You pay the courier when your order arrives. No card or advance payment is needed.

Do I need an account to order?

No. You can check out as a guest with just your name, phone number and address.

Can I change or cancel my order?

Yes, until it is dispatched. Message us on WhatsApp with your order number as soon as you can.

Why did you call me about my order?

As orders are cash on delivery, we sometimes call or send a WhatsApp message to confirm the order and address before dispatch. It helps your parcel reach you first time.

Delivery

How much is delivery?

Rs 250 anywhere in Pakistan, and free on orders over Rs 5,000.

How long will it take?

Usually 2 to 4 working days to major cities and 4 to 7 working days elsewhere. See Shipping and returns for details.

Do you deliver outside Pakistan?

Not at the moment. We deliver within Pakistan only.

How do I track my order?

We send the tracking number by WhatsApp or SMS once your order is dispatched. You can also message us with your order number.

Returns

Can I return a scent?

Unopened, sealed items can be returned within 7 days of delivery. Opened fragrances cannot be returned for hygiene reasons. Read the full policy on Shipping and returns.

My bottle arrived broken or leaking. What now?

We are sorry. Send us a photo on WhatsApp with your order number within 48 hours of delivery and we will replace it or refund you in full.

Gifts

Can I add a gift message?

Yes. At checkout, open Add a note to your order and write your message. We will write it on a card and add it to the parcel.

Do you do wedding favours or corporate gifts?

Yes. Message us on WhatsApp with the quantity, budget and date. See Gifting for ideas.