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Everything people usually ask us about our scents, orders, delivery and returns. Cannot find your answer? Message us on WhatsApp.
Eau de parfum is a spray perfume with a high share of perfume oils. It lasts longer than an eau de toilette and is easy to wear every day. All four of our scents are eau de parfum, in 55 ml bottles.
Every scent is Rs 2,999 for a 55 ml bottle. Order any two and delivery is free.
Yes. Like all spray perfumes, our eau de parfums are alcohol-based. The alcohol carries the scent and evaporates within seconds of spraying.
Every product page shows how long a scent lasts and how far it travels, on a five-point scale. Oud Eclipse and Makhmal last longest; Pear Serenity and Citrus Spark are lighter. Any scent lasts longer on clothes than on skin.
Take the scent finder: four questions and it suggests the scent that suits you. Every order also comes with complimentary samples.
Check the notes on each product page and test a small amount on your inner wrist first. If you react to a scent, wash it off and stop using it. You can also spray on clothing instead of skin. Test on a hidden area of fabric first.
Keep them away from sunlight and heat, with the cap closed. A drawer or cupboard is better than a bathroom shelf or a car. Kept well, a scent will last for years.
All orders are cash on delivery. You pay the courier when your order arrives. No card or advance payment is needed.
No. You can check out as a guest with just your name, phone number and address.
Yes, until it is dispatched. Message us on WhatsApp with your order number as soon as you can.
As orders are cash on delivery, we sometimes call or send a WhatsApp message to confirm the order and address before dispatch. It helps your parcel reach you first time.
Rs 250 anywhere in Pakistan, and free on orders over Rs 5,000.
Usually 2 to 4 working days to major cities and 4 to 7 working days elsewhere. See Shipping and returns for details.
Not at the moment. We deliver within Pakistan only.
We send the tracking number by WhatsApp or SMS once your order is dispatched. You can also message us with your order number.
Unopened, sealed items can be returned within 7 days of delivery. Opened fragrances cannot be returned for hygiene reasons. Read the full policy on Shipping and returns.
We are sorry. Send us a photo on WhatsApp with your order number within 48 hours of delivery and we will replace it or refund you in full.
Yes. At checkout, open Add a note to your order and write your message. We will write it on a card and add it to the parcel.
Yes. Message us on WhatsApp with the quantity, budget and date. See Gifting for ideas.